To support the Quality & Operations Manager in fulfillment of all functions pertained within the Quality department Objectives.
To create, identify, improve and develop the use of the Quality departmental KPI’s.
Management of the ISO 9001:2015 standards and audits with external auditors, ensuring related actions are implemented and maintained.
Responsibility for coordinating the internal audit program, calibration process and customer complaints system, using data to produce KPI’s to identify issues and opportunities to improve.
Accountability for raising issues relating to non conformance, engaging support as required from all areas of the business
Effectively engage and communicate pro-actively with the buying, production and technical departments.
Approve specifications on packaging materials and the use of PPAP (Product Part Approval Process) tools as required.
Monitor and report on the Customer Management System and supplier notification systems.
Support the buying department with supplier improvement and development.
Drive a cultural change in problem resolution in leading and mentoring teams in the use of 8D, Ishikawa, 5why, PFMEA, and six sigma methodologies.
Assist in supporting projects for development of control planning across all departments activities.
Work with the production and technical departments in the management of non conformance through to resolution of issues arising from batch Sample testing.
Support new product introduction and ensure control of products arriving meet department requirements.
Excellent communication skills are essential.
A knowledgeable understanding of ISO 9001:2015 from a manufacturing environment is essential.
The role will suit a professional who understands the principles of product e quality evaluation and control.
Transferable skills to maintain and promote customer satisfaction,
Good knowledge of 8D, PFMEA, 6 Sigma methodology (advantageous) associated Quality tools and PPAP
Computer literacy – SAP, SharePoint, excel (advantageous)
Capable to manage and prioritise work load in a fast paced manufacturing environment
Must possess an attention to detail in a similar role.
We are looking for someone who will bring new ideas in Quality Assurance and not afraid to Challenge the norm.