Warehouse Manager


Manages, organises and leads the warehouse department, ensuring an efficient and effective operation that delivers excellent service to all customers and stakeholders.

• Leads and manages the team effectively
- supervise, organise, advise, motivate and engage a team, specifically undertaking: management of performance, discipline and grievance, timekeeping and absence management
- Carry out performance and development appraisals as well as training and development for each member in the team.
- Recruit, develop and manage the team to enhance capabilities and support personal growth
- Delivery of regular team meetings and toolbox talks to the team.
• Ensuring a safe, clean and environmentally compliant work environment and building a culture where safety is a first priority.
• Organisation and planning of resource within the Warehouse Department to ensure that holidays, training, absence, stock levels and peaks in demand are adequately covered.
• Identify areas for improvement and drive forward new procedures regarding 5S standards, resource utilisation and warehouse processes. Monitor and improve standards via regular audits.
• Effectively communicating with all departments/customers/stakeholders.
• Adjustment of systems to ensure accuracy of data.
• Attending weekly Production /Quality / Technical / Stock Meetings.
• Leading and supporting safety initiatives and processes to drive forward standards.
• Ensuring operational procedures exist and are followed and departmental standards & quality metrics are met.
• Track, maintain and report on KPI’s associated with the Warehouse Department. Analyze data to assess performance and implement improvements where needed.
• Monitor, review and plan all departmental training, ensuring that all relevant licenses / skills are maintained / improved.
• Plan and complete all relevant legislative audits and inspections.
• Deliver exceptional customer service to all internal and external customers
• Manage and own warehouse management system.
• Manage all MHE equipment monitoring daily sign offs, arranging services, training, compliance etc.
• Drive forward and promote continuous improvement practices.
• Challenge what we do and innovate.

This summaries key tasks and responsibilities and is not an exhaustive list.

Proven & significant experience of working in a Supervisory role within a fast paced warehouse environment
A proven record of hitting targets and improving standards
Extensive experience of leading, managing and improving a team
Good working knowledge of 5S Standards and Health and Safety Management
Organised and efficient in planning and diary/time management
Excellent IT skills, including window based software packages
Experience and knowledge of JDA Despatcher / Red Prarie.
Resourceful, resilient and solution orientated.
Ability to communicate appropriately both verbally and in written and electronic forms with all levels of business.
Exceptional customer service skills.

Application Details

Please upload a CV in .doc (MS Word), .rtf (Rich Text Format) or .pdf (Portable Document Format).