Instarmac

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We have a 25-strong fleet, helping us to provide an award-winning delivery service

Orders & Deliveries

Instarmac invests in the most up-to-date logistics technology, and efficiency procedures to ensure that we offer our award-winning delivery service.

We own a now 25-strong fleet that allows us to manage our own transport service, which helps us to give you the best support that we can.  We have invested in live tracking technology which means that we can tell you where your delivery vehicle is in real time.

We now offer a free text service! Provide us with your contact mobile number when placing your order and we'll send you a text 30 minutes before it is due to arrive....ask for further details.***

On top of all this we are now trialling  order confirmations  which will automatically be sent to you via email when your order has been placed and processed.  Please do ensure we have your correct email details so you don't miss out on this added benefit.

Below is a summary of our delivery details.  When placing an order please ensure you highlight any special requirements and we'll make a note.  We'll contact you on a regular basis determined by your order patterns, but please feel free to contact us at any time.  To place an order via email send it to orders@instarmac.co.uk where it will be immediately collected.  Orders placed in writing can help eliminate any errors, so please do consider emailing us where possible.

ULTRACRETE Orders & Deliveries:

Minimum order value is £300 for free carriage/delivery.  Our delivery guarantee is 3-5 working days* from date of order, when placed before 4pm.

ULTRASCAPE Orders & Deliveries:

Minimum order value is £300 for free carriage/delivery.  Our delivery guarantee is 5 working days* from date of order, when placed before 4pm.  When placing orders for bulk supply please refer to the technical data and information sheet here.

ULTRA TILE Orders & Deliveries:

Minimum order value is £350 for free carriage/delivery.  Our delivery guarantee is 48-72hrs as standard* from date of order when placed before 4pm.

ULTRA FLOOR Orders & Deliveries:

Minimum order value is £300 for free carriage/delivery.  Our delivery guarantee is 48-72hrs as standard* from date of order when placed before 4pm.

Want to open an account?

Please download the Credit Application Form below after reading our Terms & Conditions of Sale and fax it back to us on +44(0)1827 874466 or email to orders@instarmac.co.uk.

* At instarmac we have our own fleet of vehicles, 3rd party haulage companies are sometimes used to ensure our delivery guarantees.  Deliveries to Scotland and Ireland will be made using 3rd party haulage at an extra cost. All minimum order prices quoted are + VAT.
** Our own fleet of vehicles are fitted with tail-lifts as standard. Where 3rd party hauliers are used we can only specify a tail-lift for up to 1 tonne orders.
***Text service applies when orders are scheduled and being delivered on our own transport.
 
For a time request Next Day delivery there will be a charge.  All deliveries must be specified to suitable addresses where access is not restricted and surfaces are not unsuitable/unstable.  No Hi-Abs are available.  Instarmac's own drivers will wait an average of 30 minutes per delivery per day if there are site delays, however when 3rd party hauliers are used we cannot guarantee drivers will wait more than 5 minutes.  Any special delivery instructions or site contact numbers must be advised on placing the order so that they can be clearly printed on all documents.
 
  • Terms & Conditions of Sale
    Placing an order will be deemed as acceptance of our Terms & Conditions of Sale. If you have any questions regarding this please call us on +44(0)1827 872244 before placing your order.
  • Credit Application Form
    Download and fill out the attached form in conjunction with our Terms & Conditions of Sale