UltraFloor is fit as a fiddle at Kingston Hospital

Long-standing UltraFloor customers, Specialist Flooring Group have used Level IT Two to install 800sqm of vinyl sheet flooring throughout Kingston Hospital.


In August 2023, work began on a much-needed extension to Kingston Hospital in Surrey. The project included installing brand-new screeds, as well as working with the existing substrates in some areas.

The Challenge

Kingston Hospital is an extremely busy building, operating 24 hours a day. With that in mind, it was crucial that disruption was kept to a minimum and patients were kept as comfortable as possible during the renovations.

Healthcare environments are in constant use and so choosing subfloor preparation materials that would provide a super smooth and hard-wearing finish was equally as important. With hospital staff moving beds, wheelchairs and equipment along the corridors, it was crucial that the floors were completely level and devoid of any lumps, bumps and trip hazards.

The Solution

UltraFloor have a long and successful history of providing subfloor preparation products to the healthcare sector. They were delighted to once again partner with flooring experts, Specialist Flooring Group, to complete a 800sqm project at this very busy Surrey hospital.

To begin, the screeding division of Specialist Flooring Group installed a 75mm K Screed to the new areas of the hospital. Once complete, they handed over to the flooring arm of the business who primed the entire area with UltraFloor Prime IT Multi-surface Primer.

Formulated to promote the adhesion to all UltraFloor smoothing underlayments, Prime IT Multi-surface Primer reduces pinholing, minimising the risk of costly failures. With a coverage rate of 200sqm at 3:1 dilution, Prime IT Multi-surface Primer is a must-have product for all flooring installation projects.

After Prime IT Multi-surface Primer had cured, Level IT Two was trowel applied to a depth of 3-5mm.

There are many reasons why Level IT Two has become UltraFloor’s most popular floor leveller. Its exceptional flow characteristics make it a very easy material to apply to a variety of subfloors in both commercial and domestic flooring projects.

Level IT Two is protein free, reducing the risk and spread of disease as the types of dangerous and contagious bacteria that thrive in protein are eliminated, and is low odour, providing a pleasant environment for both staff, contractors and recovering patients.

With a set time of 2.5 hours, Level IT Two can receive bonded floor coverings after just 8 hours, making it an ideal choice for projects with a tight deadline. What’s more, because Level IT Two is available as a two component system, it takes the guesswork out of mixing, reducing site errors and guaranteeing a perfect application every time.

Level IT Two created a beautifully smooth subfloor – the perfect preparation for the installation of the Polyflor Verona, Polyflor Palletone and Burmatex Osaka carpet tiles.


On working with UltraFloor, Riley Goatham, Project Coordinator at Specialist Flooring Group Ltd, commented: “We have a great continuing relationship with Instarmac. We use UltraFloor materials as they are of a great standard, and we receive amazing technical support from the UltraFloor team. This ranges from site visits to having specifications provided to us for certain projects.

As always, the materials were great for this project. Level IT Two allowed us to use one levelling compound throughout, regardless of the substrate type, and provided us with a nice level floor to work with.”

The project began in August 2023 and finished in October 2023.

For further information about UltraFloor and how you can benefit from their expertise, please contact their team of flooring experts by emailing ultrafloor@instarmac.co.uk or calling 01827 254400.

Products used

Prime IT Multi-surface Primer

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Level IT Two

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Mark Robinson

UltraCrete are at the forefront of their industry and are always bringing new ideas to the table to make our productivity easier and give our assets a longer life. They are always on hand to help and provide vital information on any questions that may arise and fulfil any task appointed to them.

Site Manager, Sapphire Utility Solutions

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